Revocation Policy

Right of revocation

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
In order to exercise your right of revocation, you must inform us ( Marc Wilmes Design S.à r.l. 27 Cité Joseph Bech L-6186 Gonderange ) by means of an unequivocal statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke from this contract.
In order to comply with the revocation deadline, it is sufficient that you send the notification concerning your exercise of the right of revocation before the end of the revocation period.

Consequences of the revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the least expensive type of standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund. We may refuse to make a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return the goods without delay and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract to return or hand them over to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct costs of returning the goods. You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for testing the condition, properties and functionality of the goods.